Planning to use Partner Central API for Integration with Zoho CRM

0

Zoho CRM and want to integrate with APN to sync Opportunity Data

profile pictureAWS
asked a month ago59 views
1 Answer
1
Accepted Answer

To integrate Zoho CRM with AWS Partner Central, you'll need to follow these general steps:

  1. Ensure your AWS account is linked to your Partner Central account.

  2. Create an IAM user in your AWS account with the necessary IAM policy for API actions.

  3. Set up authentication in Zoho CRM to connect with the AWS Partner Central API. This will involve configuring credentials similar to how you would set up named credentials in other CRM systems.

  4. Implement the API calls within Zoho CRM to interact with AWS Partner Central. This will allow you to create, update, view, and assign opportunities, as well as accept invitations to engage on AWS referrals.

  5. Configure your system to retrieve a list of your solutions on AWS Partner Central and associate specific solutions, AWS products, or AWS Marketplace offers with opportunities as needed.

  6. Set up event listening using Amazon EventBridge to receive real-time updates on opportunity changes from AWS.

Keep in mind that while there isn't a pre-built integration package for Zoho CRM (unlike Salesforce), you can create a custom integration using the Partner Central API. This approach will require more development effort but offers high customizability to fit your specific needs.

Before implementing in your production environment, it's recommended to test your integration in the sandbox mode. This allows you to simulate various scenarios and ensure your integration works correctly without affecting live data.

Reference API calls and Sample codes link : https://github.com/aws-samples/partner-crm-integration-samples/tree/main/partner-central-api-sample-codes

Postman Collection with available API calls link : https://www.postman.com/aws-partners/aws-partner-central/collection/0ea7aye/aws-partner-central-api-for-selling

By integrating Zoho CRM with the AWS Partner Central API, you'll be able to manage your co-sell opportunities more efficiently, keeping your opportunity data synchronized between Zoho CRM and AWS Partner Central. This integration can help you streamline your sales process, improve collaboration with AWS, and potentially increase your revenue growth through more effective co-selling.

profile pictureAWS
answered a month ago
profile pictureAWS
EXPERT
reviewed a month ago

You are not logged in. Log in to post an answer.

A good answer clearly answers the question and provides constructive feedback and encourages professional growth in the question asker.

Guidelines for Answering Questions