This sounds like it is not getting a proper DHCP address, has the incorrect GW/DNS or something similar. Check the configuration on one of the other gateways that are working to confirm the settings. Failing this, try a reset and reconfigure it according to these instructions: https://docs.aws.amazon.com/Monitron/latest/user-guide/setting-up-ethernet-gateways.html or for a WiFi gateway https://docs.aws.amazon.com/Monitron/latest/user-guide/setting-up-Wi-Fi-gateways.html
good morning, have we any chance to Update the firmware on the Monitron Gateways?
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