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Monitron Gateway

0

After install, we have a specific Gateway that is saying "no internet connection". I have used the phone app to recomission the gateway, and according to the lights on gateway, it now shows its connected, however the dashboard is still showing "no internet access" need help please.

Topics
Networking & Content Delivery
Tags
Networking & Content Delivery
Language
English
JerryJrTUS5
asked a year ago173 views
2 Answers
0

This sounds like it is not getting a proper DHCP address, has the incorrect GW/DNS or something similar. Check the configuration on one of the other gateways that are working to confirm the settings. Failing this, try a reset and reconfigure it according to these instructions: https://docs.aws.amazon.com/Monitron/latest/user-guide/setting-up-ethernet-gateways.html or for a WiFi gateway https://docs.aws.amazon.com/Monitron/latest/user-guide/setting-up-Wi-Fi-gateways.html

profile pictureAWS
Mstein-AWS
answered a year ago
0

good morning, have we any chance to Update the firmware on the Monitron Gateways?

rePost-User-1291685
answered 10 months ago

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