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Endless AWS Console Rott Email Address Login Loop

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Have tried with normal browser sessions and cognito browser sessions, passed robot test, passed mobile phone 2-factor test, rerouted to sign-in page.

Am able to succeed with mobile browser.

  1. How to fix?
  2. How to turn off the annoying 2-factor login feature that requires access to mobile phone?
  3. Why are Tags options on this forum so limited?

asked a year ago179 views

1 Answer
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  1. To fix the endless login loop issue with your AWS Console root email address, try the following steps:
  • Clear your browser's cache and cookies completely.
  • Use a different web browser or try an incognito/private browsing window.
  • Ensure you're using the correct login URL: https://signin.aws.amazon.com/signin
  • Disable any browser extensions, especially ad blockers or privacy extensions, that might interfere with the login process.
  • Verify that your account is fully activated and there are no ongoing AWS service issues.

If these steps don't resolve the issue, you may need to contact AWS Support for further assistance.

  1. Regarding turning off the two-factor authentication (2FA) for your root account, it's important to note that AWS strongly recommends keeping 2FA enabled for security reasons, especially for root accounts. However, if you must disable it:
  • Log in to the AWS Management Console as the root user.
  • Navigate to the IAM dashboard.
  • Select "Manage MFA" under "Security Credentials."
  • Choose the option to deactivate your MFA device.

Keep in mind that disabling 2FA significantly reduces your account's security. Instead of disabling it, you might consider using alternative 2FA methods like hardware tokens or authenticator apps that don't require phone access.

  1. The limited tag options on the AWS re:Post forum are not something I can provide a definitive answer for, as it's likely a design decision made by AWS for their forum structure. If you feel more tags would be beneficial, you could suggest this improvement to AWS through their feedback channels.

Remember, for day-to-day operations, it's recommended to create and use IAM users with necessary permissions rather than frequently accessing the root account. This practice enhances security and simplifies regular access to AWS services.
Sources
Logging into AWS problem | AWS re:Post
First time log in to AWS console. Unable to log in | AWS re:Post
Log In Driving me crazy | AWS re:Post

answered a year ago

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