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The error you're encountering with Amazon Q CLI appears to be a network connectivity issue when trying to establish a connection to the Amazon Q service. This "dispatch failure" with an I/O error typically indicates that the CLI tool cannot successfully communicate with the backend servers.
Here are some troubleshooting steps you can try:
-
Check your network connectivity - ensure you have a stable internet connection.
-
Verify port accessibility - Amazon Q services often use specific ports (like 8443) for WebSocket connections. Your firewall or network settings might be blocking these connections.
-
Test connectivity to the Amazon Q endpoints - you can use a terminal command like
nc -v qbusiness.us-east-1.api.aws 8443to check if you can reach the service endpoints. -
Check your AWS credentials - ensure your AWS CLI is properly configured with valid credentials that have the necessary permissions to access Amazon Q services.
-
Try running with the suggested debug flags - as the error message indicates, run the command with
RUST_BACKTRACE=1 q chatto get more detailed error information. -
Restart your terminal or computer - sometimes simple connectivity issues can be resolved with a restart.
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Update the Q CLI - make sure you're running the latest version of the CLI tool by updating it.
-
Check for any network proxy settings that might be interfering with the connection.
If the issue persists after trying these steps, you might need to contact AWS support or check the AWS service health dashboard to see if there are any known issues with the Amazon Q service.
Sources
Troubleshoot server stopped responding error in Amazon Q Business | AWS re:Post
How to stop Amazon Q from messing up my terminal | AWS re:Post
~/workspaces% nc -v qbusiness.us-east-1.api.aws 8443
Connection to qbusiness.us-east-1.api.aws port 8443 [tcp/pcsync-https] succeeded!
Here is full stack with RUST_BACKTRACE:
hello
Amazon Q is having trouble responding right now:
0: dispatch failure (io error): an i/o error occurred: error sending request
1: dispatch failure
2: io error
3: an i/o error occurred: error sending request
Location:
crates/chat-cli/src/cli/chat/mod.rs:782
BACKTRACE
5 frames hidden
6: chat_cli::cli::chat::ChatSession::next::{{closure}}::h90656ada6f6a7ff0
at <unknown source file>:<unknown line>
7: chat_cli::cli::chat::ChatArgs::execute::{{closure}}::h555fc8520df47302
at <unknown source file>:<unknown line>
8: chat_cli::cli::RootSubcommand::execute::{{closure}}::h771960411d45479c
at <unknown source file>:<unknown line>
9: chat_cli::cli::Cli::execute::{{closure}}::h509c3ab320df9bbf
at <unknown source file>:<unknown line>
10: tokio::runtime::park::CachedParkThread::block_on::h87caaafbaf6b2a6a
at <unknown source file>:<unknown line>
11: tokio::runtime::context::runtime::enter_runtime::hf95f4c6060c1b150
at <unknown source file>:<unknown line>
12: tokio::runtime::runtime::Runtime::block_on::h1b2e99e0dbd337b4
at <unknown source file>:<unknown line>
13: chat_cli::main::hf830a9e3a0d3fc2d
at <unknown source file>:<unknown line>
14: std::sys::backtrace::__rust_begin_short_backtrace::h6548a92f850828ba
at <unknown source file>:<unknown line>
15: std::rt::lang_start::{{closure}}::hda916d4b93025e72
at <unknown source file>:<unknown line>
16: std::rt::lang_start_internal::hdff9e551ec0db2ea
at <unknown source file>:<unknown line>
17: _main<unknown>
at <unknown source file>:<unknown line>
Run with COLORBT_SHOW_HIDDEN=1 environment variable to disable frame filtering.
Run with RUST_BACKTRACE=full to include source snippets.
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