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Apart from the resource Rama has pointed out above, you can also visit https://aws.amazon.com/solutions/retail/ai-for-chatbots/
It has implementation guide to you through solution. Good luck!
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Hi,
You may want to try this workshop. There are a few good customer experience scenarios (Build -> Customer Experience) covered in a hands-on format.
Hope it helps!
Thanks, Rama
answered 10 days ago
Thanks Rama
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Thanks SriniV