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Aws X-Ray does not generate insight

0

we are using X-Ray to monitor our services. I would like to use X-Ray insight to watch anomalies in our system. I can see there is some insight in the X-Ray generated a couple of days ago. I deliberately changed some APIs and returned errors(500) to have the X-ray generate insight for me but it did not. I am using "Default" group which insight has been enabled. I should mention that when I switch to the insight panel, I see this error: "Could not retrieve trace data." How can I generate some insights?

  • IoTecha-KFayal
    a year ago

    I am also experiencing this issue. Although the red "Could not retrieve trace data" message only intermittently appears at the top of the page.

Topics
Developer Tools
Tags
AWS X-Ray
Language
English
Mosi
asked 2 years ago352 views
1 Answer
0

Hi! Please open a ticket with AWS Support and attach your debug logs so the team can investigate the root cause of this issue.

AWS
Carol_A
answered 2 years ago

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