Sagemaker charges on free tier account

Question

I got charged on SageMaker RunInstance even though I am on a free tier account - the amount is very small, but I want to understand why, as my usage was way within the allowance available for free tier accounts:

Enter image description here

Does anyone know why is this the case?

![Enter image description here](/media/postImages/original/IMblvRNBCARYytbMgzZp4PxQ)

![Enter image description here](/media/postImages/original/IMbWFHuWPyT1OHasjW4bCvDw)

Does anyone know why is this the case?

Answer

Hi James,

Sorry to hear this is happening. I recommend opening an Account & Billing support case through [Support Center](go.aws/support-center). The have the tools and expertise to look into this for to ensure things are billing correctly.

Just in case you need it, this document explains how to [Create support cases](https://docs.aws.amazon.com/awssupport/latest/user/case-management.html).

— Brian D.

Sagemaker charges on free tier account

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