Unusual amount of credits

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Hi, I have noticed quite large amount of credits that were issued to my account (lowering my invoice almost down to zero) but I have no idea where they are coming from. Might it be that it's a glitch? I need to figure this out just not to be surprised by double invoice in the upcoming month :).

3 Answers
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HI, There are Credit and Credit memo types. Which type do you have? You would find more details in the steps below.

Billing and Cost Management > Payments > Unapplied funds > Type, download and check the details.

AWS
EXPERT
hyp
answered a month ago
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Hi, thanks for this suggestion. Looking at Credit memos we did receive some but the amounts are pretty small and they don't add up to what I see in: Billing and Cost Management > Bills > Savings table

answered a month ago
0

Is your Savings Type Credit? Do you have anything registered under "Credits" in "Billing and Payments"?

Otherwise, if you have a Member account in Organizations, your credits may be shared.

https://docs.aws.amazon.com/awsaccountbilling/latest/aboutv2/useconsolidatedbilling-credits.html#credit-sharing

Your best bet is to contact AWS Support. Questions about billing are free of charge.

https://docs.aws.amazon.com/awsaccountbilling/latest/aboutv2/billing-get-answers.html#billing-support

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EXPERT
shibata
answered a month ago

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