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Successfully detected the MX record for subdomain but NOT WORKING

0

Hi,

Received this email last thursday: Congratulations! Amazon SES has successfully detected the MX record required to use email.mydomain.com as a custom MAIL FROM domain for verified identity mydomain.com in AWS region US East (N. Virginia).

But nearly a week later my emails are still being sent with the following:

mailed-by: amazonses.com
signed-by: mydomain.com

My settings are to use amazonses.com if no MX record is found - so this means that Amazon hasn't found the MX record for email.mydomain.com.

I spoke to my web host (Bluehost) and they told me that the MX record good on their end - they suggest it is on your end.

Please help!

Chris

Topics
Front-End Web & MobileBusiness Applications
Tags
Amazon Simple Email Service
Language
English

asked 7 years ago756 views

1 Answer
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For anyone in the future who has this problem - it's because I had my domain (mydomain.com) AND my email address for that domain (chris@mydomain.com) validated. Amazon prioritised my email address instead of my domain. So I deleted my email address identity and that fixed the problem.

answered 7 years ago

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