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Amazon Q is charging me for creating a blank project and bypassing my budgets I’ve set.

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I created a blank Amazon Q project in CodeCatalyst, the Amazon Q was not able to work for me so I decided to stop using Amazon Q and deleted the resources but left the blank project thinking if I were to restart it’s there to continue but there was no indication that there would be any charges for having a blank project and at $2 a day for a blank project.

3 Answers
1

Sorry to hear about the trouble with this.

I'd recommend reaching out to our Billing team so they can help dive into the details with you. You can open a case in our Support Center for further assistance.

— Ann D.

AWS
EXPERT
answered 2 years ago
EXPERT
reviewed 2 years ago
  • I’ve reached out to the billing team and the support case has been open for more than 24 hours with not much feedback.

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It's unusual because the standard cost is $19 per user per month.

Could you provide a detailed breakdown of the specific resources or services contributing to the $2 daily charge?

EXPERT
answered 2 years ago
0

Apologies for the delay. While we're unable to discuss case or account details over this platform, our team has provided further information within your support case.

You can access it here. Thank you.

— Ann D.

AWS
EXPERT
answered 2 years ago

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