3 Answers
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1
Sorry to hear about the trouble with this.
I'd recommend reaching out to our Billing team so they can help dive into the details with you. You can open a case in our Support Center for further assistance.
— Ann D.
0
It's unusual because the standard cost is $19 per user per month.
Could you provide a detailed breakdown of the specific resources or services contributing to the $2 daily charge?
0
Apologies for the delay. While we're unable to discuss case or account details over this platform, our team has provided further information within your support case.
You can access it here. Thank you.
— Ann D.
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I’ve reached out to the billing team and the support case has been open for more than 24 hours with not much feedback.