billing problems

Question

why is my payment cancelled for AWS skill builder

Adeleke Adebowale .J. · Accepted Answer

If your payment for AWS Skill Builder was cancelled, there could be several reasons. Here are some common issues

Possible Reasons for Payment Cancellation:

Ensure that there are sufficient funds in the payment method you are using.

The payment method (credit card, debit card, etc.) may have expired, been blocked, or encountered other issues.

Your bank might have declined the payment. This can happen for various reasons including suspected fraud, spending limits, or restrictions on international transactions.
Billing Information:

Incorrect billing information can lead to payment failures. Ensure that your billing address and other details match those on file with your payment method.
Technical Glitches:

Sometimes, technical issues on the AWS or payment processor's end can cause payment failures.

You can contact  AWS Support Center: Visit the AWS Support Center and log in with your AWS credentials.

Mahaboob Basha · Answer

Hello,

Steps to Resolve your Issue

**Update Payment Information:**
Go to the AWS Management Console, navigate to the Billing and Cost Management Dashboard, and update your payment method.

**Contact Your Bank:**
If you suspect the bank is blocking the payment, contact them to authorize the transaction.

**Retry the Payment:**
Once you have verified and updated your information, retry the payment process.

**Contact AWS Support:**
If the issue persists, contact AWS Support for assistance. They can provide specific details about why the payment was canceled and help you resolve the issue.

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