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Hi there! This type of automation is quite common. You'll need IAM permissions to access the requisite Amazon Connect resources via SDK or API. Check out this documentation link that discusses available Resources in IAM for Amazon Connect: https://docs.aws.amazon.com/connect/latest/adminguide/security_iam_service-with-iam.html
answered 2 years ago
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Doing this via Selenium is not the best approach, look at the API to do everything you're looking for.
david
answered 2 years ago
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