Newly Created Lightsail Instances - refused to connect error

Question

Hi,
When I create new Wordpress bitnami instances in lightsail or create an instance from new snapshots of a working instance I receive a refused to connect error.

I can successfully create a new instance from a snapshot created on November 26 but all snapshots after this date result in the same 'refused to connect' error.

Running systemctl status bitnami.service I am seeing an error with mariadb
 - Unable to perform start operation Export start for mariadb failed with exit code 1

Answer

Hello,
     
I understand that you are having difficulty with your Lightsail instances connected to MariaDB.
     
Please take a look on the MariaDB log file. [1]
     
The main MariaDB log file is located at one of the following locations, on the MariaDB database server host:
     
* For Bitnami installations following Approach A (using Linux system packages): /opt/bitnami/mariadb/logs/mysqld.log
* For Bitnami installations following Approach B (self-contained installations): /opt/bitnami/mariadb/data/mysqld.log

Please contact if you have any further questions, and feel free to reach out to us via a support case to facilitate a discussion on the specifics of your resources.
     
[1] https://docs.bitnami.com/aws/apps/wordpress/troubleshooting/debug-errors-mariadb/

Newly Created Lightsail Instances - refused to connect error

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