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Require to calculate availability of API in API gateway for SLA

0

we want calculate the Availability of API in the API Gateway, we are using the formula for calculation (Total request count - 5xx/Total Request count ) metric but we have challenge that error code 500 getting from application due to the some use case . there is any way to ignore 500 error code generate by application SLA calculation for availability API.

We have any other method to calculate the Availability of API

Topics
ServerlessFront-End Web & MobileNetworking & Content Delivery
Tags
Amazon API GatewayAvailability
Language
English

asked 2 years ago315 views

1 Answer
0

I am of the opinion that 500 errors, known cause or not, are unavailability. However, if you wish to ignore some errors, you will have to calculate the number yourself from the existing metrics:

1-((4XXerror)/(Count - 5XXerror))

AWS

answered 2 years ago

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