Phone verification is not working

I understand you're having trouble with phone verification during your AWS account creation process. This is a common issue that can be frustrating, but there are several steps you can try to resolve it:

1. Make sure you're entering your phone number correctly, including the country code and area code.

2. Check that your phone has good reception and that international calls are enabled on your number.

3. Try clearing your browser's cache and cookies, then attempt the verification process again.

4. Restart your phone or try using a different phone number if possible.

If these steps don't work, you can request manual account activation through AWS Support:

1. Go to the AWS Support console and choose "Create case"
2. Select "Account and billing support"
3. For Type, choose "Account", and for Category, select "Activation"
4. In the Description section, explain your issue and provide a date and time when you can be reached
5. For Contact methods, select "Chat"
6. Submit the case

You can create a support case even if your account isn't fully activated yet. AWS Support should be able to help you resolve this issue and complete your account creation process. They may call you directly and ask you to confirm your AWS account ID.

Since your account has been pending for two weeks, I strongly recommend creating a support case as described above for the fastest resolution.
Sources
Can't Do the phone verifications for my new Account AWS | AWS re:Post
Account Activation Blocked - Phone Verification System Error - Multiple Support Cases Need Escalation | AWS re:Post
phone verification | AWS re:Post
Cant make account(error in stage2) | AWS re:Post