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This really depends which direction (inbound or outbound) you are talking about. It can be tracked depending on which feature and use case.
Reading your specifics, seems like you are talking about an agent calling an external number, if so, the Historical Agent Audit report will show this data. If it shows up here, that would mean Agent Event Stream will this data as well.
If you are talking ab out inbound calls to your phone number in Connect, you can run the historical Phone Number report, it will show all calls including ones that enter the call flow but not into a queue. It is a rare case that a call will simply ring your phone number without entering your contact flow which is what you are described as "calling", this part is not measured since it has not enter the Connect infrastructure.
In the Historical "Phone Numbers" report, to show all the calls that a phone number took that enter the call flow (with or without being queue) You want to use the "Contacts Incoming" column, and "Contacts Queued" will show if the call was put into a queue, and "Contacts Handled" shows agent handling those calls. Another important metric is "Contact Flow Time" which shows the call spent in the contact flow before being put into a queue (transfer to queue block) or other scenario where the call is transferred out or ended.
I don't think you can do what you want - to clarify:
You're looking for the count of calls that are inbound to the Connect platform but have not yet been answered and put in a queue. If that's the case - there is no metric for that and even if there was I'm not sure how useful that would be. In general, once the PSTN carrier signalling is complete (there's a bunch of different things that can happen there - but in general: once the call is presented to Connect) then the call is answered by the service immediately and then placed into a queue.
If you're looking for the count of calls that have been answered and are currently in queue then you might look at CONTACTS_IN_QUEUE from the real-time metrics.
Not all calls go into queue. Like any self-service calls with Lex or using DTMF to get information and system end the call, or out of office message, spam caller, they dialed the wrong number just calling and hangup, . So just looking at CONTACTS_IN_QUEUE would not be accurate on the performance of the phone number (how many call reach a particular phone number)
As mentioned, using the Phone Number report with the metric "Contacts Incoming" should give you all calls that Connect took with that phone number.
You might also look at historical metrics for abandoned contacts - that covers some of the areas you've mentioned.
Just to be clear on what Abandoned Contacts measures, it only count as an abandoned call IF and ONLY IF the contact has been put into a queue, and not handled by an agent before ending. So calls that ended before put into a queue (like self-service satisfied the call and hangup) will NOT be counted toward abandoned call, like SPAM calls, etc.
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there are rare occasions due to PSTN network issue that Contact Records were created during caller calling. Please check the note at the bottom of this page explaining the various states of a contact
https://docs.aws.amazon.com/connect/latest/adminguide/about-contact-states.html