- Newest
- Most votes
- Most comments
If you're receiving text messages about an expired credit card but your AWS Billing console doesn't show any outstanding payments, there are a few steps you can take to resolve this issue:
-
Check your credit card expiration date: Sign in to the AWS Management Console, go to the Billing and Cost Management console, and navigate to the Payment Methods page. Ensure that the "Expires On" date for your card is in the future. If your card has expired, you'll need to update it or add a new card.
-
Verify your credit card: Sometimes, even if you've updated your card information, it may need verification. Go to the Payment preferences page in the AWS Billing console and make sure your credit card is verified. If it's not, you may need to go through the verification process again.
-
Update billing contact information: While in the Payment preferences page, double-check that your billing contact information is up-to-date. Outdated information could cause issues with payment processing.
-
Clear browser cache and cookies: Sometimes, technical issues can cause persistent notifications. Try clearing your browser's cache and cookies, or use a different browser to access your AWS account.
-
Contact AWS Billing Support: If you've taken these steps and are still receiving text messages about an expired credit card, it's advisable to contact AWS Billing Support directly. You can do this through the "Contact Us" button in the Billing console. They can help investigate why you're receiving these messages and assist in resolving any underlying issues.
Remember, it's crucial to keep your payment method up-to-date to avoid any service interruptions, even if your current balance shows as paid.
Sources
Managing your payment verifications - AWS Billing
Managing your AWS Europe credit card payment methods - AWS Billing
Billing question | AWS re:Post
Relevant content
asked 5 months ago
asked 2 years ago
- AWS OFFICIALUpdated 4 years ago
- AWS OFFICIALUpdated 7 months ago
