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Accessing Ticketmaster.com from Amazon Workspaces

0

I cannot reach www.ticketmaster.com from my Amazon Workspace, nor can any of my co-workers reach Ticketmaster.com from their workspace. We all receive the same error message (text below). Based on the web page error text below, please note: I am not using a bot, I verified JavaScript is enabled for the browser and there are no third-party plugins installed in the browser.

Can you get to Ticketmaster.com from your Amazon Workspace?

Any suggestions or settings I can change that might help access Ticketmaster.com?

Web page error text: Pardon the Interruption As you were browsing something about your browser made us think you were a bot. There are a few reasons this might happen: You're a power user moving through this website with super-human speed. You've disabled JavaScript in your web browser A third-party browser plugin, such as Ghostery or NoScript is preventing JavaScript from running.

  • rePost-User-5464819
    a year ago

    Seems odd not to able to reach common web sites and even more odd that Ticketmaster would block all of Amazon. At first, I thought maybe this was temporary or I had picked up the IP address from a previously nefarious source, but this has been going on for a while now.

    I understand the third-party VPN and private browsing options out there, it just does seem like that should be necessary to shop for tickets from a workspace.

    I can’t imagine Amazon being complicit with Ticketmaster blocking Amazon’s IP addresses and users. We do not have an AWS support plan, is there another way to get someone in Amazon tech support look into this issue, escalate and reach out to Ticketmaster?

  • C Mencarelli
    a year ago

    AWS (although this applies for all Cloud providers) IP addresses are extremely easy to use for 5 minutes and release it, which would make it difficult for sites like Ticketmaster to ensure site availability, platform stability, and product availability since performing a DDOS or a coordinated effort to buy tickets very easy programmatically.

    You can try reaching out to Ticketmaster and asking for more details or possibly adding your EIP to an allow list.

Topics
End User Computing
Tags
Amazon WorkSpaces
Language
English
rePost-User-5464819
asked a year ago454 views
2 Answers
1

Ticketmaster appears to have chosen to block the public range for AWS (and likely other cloud providers). I won't speculate on why they have chosen to do this since it'd only be speculation.

This isn't something that is easily solved. Using a VPN solution or your own public IP that you bring to Amazon would be two options.

If you are building an approved (by Ticketmaster) solution, then reaching out to them and discussing would be another option. This would likely involve you having very specific elastic IPs that you use from Amazon and Ticketmaster would add them to an allow list.

C Mencarelli
answered a year ago
0

I am getting this as well from my WorkSpace. This may have something to do with Amazon's public IPs being flagged.

AWS
EXPERT
StevieStets
answered a year ago

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