unable to access IAM Account

I understand you're having trouble signing in with your IAM account. This is a common issue, and there are several steps we can take to troubleshoot:

1. Double-check your credentials: Ensure you're entering the correct account ID (or alias), username, and password. Remember that passwords are case-sensitive.

2. Verify the sign-in method: If your organization uses AWS IAM Identity Center (formerly AWS Single Sign-On), you may need to use a specific access portal URL instead of the standard IAM user sign-in page. This URL typically looks like https://d-xxxxxxxxxx.awsapps.com/start. Check with your AWS administrator for the correct URL if you're unsure.

3. Check console access: Ensure that console access is enabled for your IAM user. This option is set when the user is created.

4. Multi-Factor Authentication (MFA): If MFA is enabled for your account, make sure you're providing the correct MFA code when prompted.

5. Browser issues: Try clearing your browser cache and cookies, or use a different browser or an incognito/private browsing window.

6. Time settings: Ensure your device's date and time settings are correct, as AWS authentication is sensitive to time discrepancies.

7. Account status: Verify with your AWS administrator that your IAM user hasn't been deactivated and that your permissions haven't changed recently.

If you've tried these steps and are still unable to sign in, contact your AWS account administrator for further assistance. They can help verify your credentials, check your account status, and ensure you have the necessary permissions to access the AWS Management Console.
Sources
Cant sign in with new AWS sign method | AWS re:Post
I canot signin as IAM user. | AWS re:Post
Troubleshooting AWS account sign-in issues - AWS Sign-In

Can you share exactly what you did to access the account? there can be so many variables that caused the issue. knowing what you did helps find the solution