Expired Promotional Credits

0

I have a bank of Promotional Credits we purchased through the APN that are expiring. Is there anyway to extend the expiration date?

asked 4 months ago141 views
1 Answer
0

It seems this isn't possible. According to https://aws.amazon.com/awscredits/

10. Promotional Credit is valid for a limited time only and cannot be redeemed after the expiration date indicated .... Failure to redeem Promotional Credit before its expiration date will result in its forfeiture .... No refunds will be granted for any expired or cancelled Promotional Credit.

This doesn't make any distinction between credits acquired through APN, and from any other sources.

If you have a contact within APN you may want to check with them. Or try raising a billing support case https://docs.aws.amazon.com/awsaccountbilling/latest/aboutv2/billing-get-answers.html#billing-support

profile picture
EXPERT
Steve_M
answered 4 months ago

You are not logged in. Log in to post an answer.

A good answer clearly answers the question and provides constructive feedback and encourages professional growth in the question asker.

Guidelines for Answering Questions