By using AWS re:Post, you agree to the AWS re:Post Terms of Use
AWS re:Postre:Post

Error loading patching payloadfailed to run commands: exit status 156

3

I'm trying to automate Patching on Ubuntu EC2 instances with Patch Manager and I'm getting this error while trying to execute the command document "AWS-RunPatchBaseline":

Error loading patching payloadfailed to run commands: exit status 156

Error log:

/usr/bin/python3
/usr/bin/python
/usr/bin/apt-get
Reading package lists...
Building dependency tree...
Reading state information...
python3-apt is already the newest version (2.3.0ubuntu2.1).
0 upgraded, 0 newly installed, 0 to remove and 2 not upgraded.
Using python binary: 'python'
Using Python Version: Python 3.10.4
/usr/bin/curl
/usr/bin/wget
08/02/2022 04:25:05 root [INFO]: Downloading payload from https://s3.dualstack.ap-southeast-2.amazonaws.com/aws-ssm-ap-southeast-2/patchbaselineoperations/linux/payloads/patch-baseline-operations-1.90.tar.gz
08/02/2022 04:25:06 root [INFO]: Attempting to import entrance file os_selector
08/02/2022 04:25:06 root [ERROR]: Error loading entrance module.
Traceback (most recent call last):
  File "/var/log/amazon/ssm/patch-baseline-operations/common_startup_entrance.py", line 164, in execute
    entrance_module = __import__(module_name)
  File "/var/log/amazon/ssm/patch-baseline-operations/os_selector.py", line 11, in <module>
    import common_os_selector_methods
  File "/var/log/amazon/ssm/patch-baseline-operations/common_os_selector_methods.py", line 11, in <module>
    from patch_common.baseline_override import load_baseline_override
  File "/var/log/amazon/ssm/patch-baseline-operations/patch_common/baseline_override.py", line 6, in <module>
    from patch_common.downloader import download_file, load_json_file, is_access_denied
  File "/var/log/amazon/ssm/patch-baseline-operations/patch_common/downloader.py", line 1, in <module>
    import boto3
  File "/var/log/amazon/ssm/patch-baseline-operations/boto3/__init__.py", line 16, in <module>
    from boto3.session import Session
  File "/var/log/amazon/ssm/patch-baseline-operations/boto3/session.py", line 17, in <module>
    import botocore.session
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/session.py", line 29, in <module>
    import botocore.configloader
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/configloader.py", line 19, in <module>
    from botocore.compat import six
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/compat.py", line 25, in <module>
    from botocore.exceptions import MD5UnavailableError
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/exceptions.py", line 15, in <module>
    from botocore.vendored import requests
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/vendored/requests/__init__.py", line 58, in <module>
    from . import utils
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/vendored/requests/utils.py", line 26, in <module>
    from .compat import parse_http_list as _parse_list_header
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/vendored/requests/compat.py", line 7, in <module>
    from .packages import chardet
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/vendored/requests/packages/__init__.py", line 3, in <module>
    from . import urllib3
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/vendored/requests/packages/urllib3/__init__.py", line 10, in <module>
    from .connectionpool import (
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/vendored/requests/packages/urllib3/connectionpool.py", line 38, in <module>
    from .response import HTTPResponse
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/vendored/requests/packages/urllib3/response.py", line 9, in <module>
    from ._collections import HTTPHeaderDict
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/vendored/requests/packages/urllib3/_collections.py", line 1, in <module>
    from collections import Mapping, MutableMapping
ImportError: cannot import name 'Mapping' from 'collections' (/usr/lib/python3.10/collections/__init__.py)
08/02/2022 04:25:06 root [ERROR]: cannot import name 'Mapping' from 'collections' (/usr/lib/python3.10/collections/__init__.py)
Traceback (most recent call last):
  File "/var/log/amazon/ssm/patch-baseline-operations/common_startup_entrance.py", line 164, in execute
    entrance_module = __import__(module_name)
  File "/var/log/amazon/ssm/patch-baseline-operations/os_selector.py", line 11, in <module>
    import common_os_selector_methods
  File "/var/log/amazon/ssm/patch-baseline-operations/common_os_selector_methods.py", line 11, in <module>
    from patch_common.baseline_override import load_baseline_override
  File "/var/log/amazon/ssm/patch-baseline-operations/patch_common/baseline_override.py", line 6, in <module>
    from patch_common.downloader import download_file, load_json_file, is_access_denied
  File "/var/log/amazon/ssm/patch-baseline-operations/patch_common/downloader.py", line 1, in <module>
    import boto3
  File "/var/log/amazon/ssm/patch-baseline-operations/boto3/__init__.py", line 16, in <module>
    from boto3.session import Session
  File "/var/log/amazon/ssm/patch-baseline-operations/boto3/session.py", line 17, in <module>
    import botocore.session
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/session.py", line 29, in <module>
    import botocore.configloader
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/configloader.py", line 19, in <module>
    from botocore.compat import six
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/compat.py", line 25, in <module>
    from botocore.exceptions import MD5UnavailableError
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/exceptions.py", line 15, in <module>
    from botocore.vendored import requests
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/vendored/requests/__init__.py", line 58, in <module>
    from . import utils
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/vendored/requests/utils.py", line 26, in <module>
    from .compat import parse_http_list as _parse_list_header
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/vendored/requests/compat.py", line 7, in <module>
    from .packages import chardet
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/vendored/requests/packages/__init__.py", line 3, in <module>
    from . import urllib3
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/vendored/requests/packages/urllib3/__init__.py", line 10, in <module>
    from .connectionpool import (
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/vendored/requests/packages/urllib3/connectionpool.py", line 38, in <module>
    from .response import HTTPResponse
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/vendored/requests/packages/urllib3/response.py", line 9, in <module>
    from ._collections import HTTPHeaderDict
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/vendored/requests/packages/urllib3/_collections.py", line 1, in <module>
    from collections import Mapping, MutableMapping
ImportError: cannot import name 'Mapping' from 'collections' (/usr/lib/python3.10/collections/__init__.py)

Could someone help me with this one?

Instance Details:

PRETTY_NAME="Ubuntu 22.04.1 LTS" NAME="Ubuntu" VERSION_ID="22.04" VERSION="22.04.1 LTS (Jammy Jellyfish)" VERSION_CODENAME=jammy ID=ubuntu ID_LIKE=debian HOME_URL="https://www.ubuntu.com/" SUPPORT_URL="https://help.ubuntu.com/" BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/" PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy" UBUNTU_CODENAME=jammy

  • Scott Dunt
    2 years ago

    also looking for support of 22.04 on SSM.

    There have been AWS sourced AMI's for Ubuntu 22.04 available for months.. One would think that part of the release process, for AWS, to post a NEW OS version would be to get it supported by SSM. Since SSM is THE management tool for EC2 instances..

Topics
ComputeManagement & Governance
Tags
Amazon EC2AWS Systems Manager
Language
English
Anshul Saxena
asked 2 years ago1477 views
2 Answers
2

Hello,

Looking at the Python version (Python 3.10.4) in the error logs, that target instance appears to be running Ubuntu 22.04, which is not yet supported by Patch Manager. For the list of supported operating systems, please refer to Supported operating systems in Patch Manager prerequisites documentation.

https://docs.aws.amazon.com/systems-manager/latest/userguide/patch-manager-prerequisites.html

I've now created a feature request for Ubuntu 22.04 support in Patch Manager.

profile pictureAWS
Renjith_R
answered 2 years ago
  • Jean Santos
    a year ago

    There's any update on this feature request?

0

I paid the money and opened a ticket with AWS support, and this is the response.. Keep waiting:

*Reaching out to the internal team in terms of Patch Manager for Ubuntu 22.04, we were notified that the addition of Ubuntu 22.04 for Patch Manager is currently a “work-in-progress” and is on its roadmap to be released in the near future. While no exact ETA is currently available, you can expect to see this release in the latter half of the first quarter of this year. I would suggest you to keep an eye on our SSM documentation [1] and What’s New page [2] for latest updates.

[1] SSM documentation - https://docs.aws.amazon.com/systems-manager/latest/userguide/patch-manager-prerequisites.html

[2] What’s New - https://aws.amazon.com/new/ *

Scott Dunt
answered a year ago

You are not logged in. Log in to post an answer.

A good answer clearly answers the question and provides constructive feedback and encourages professional growth in the question asker.

Guidelines for Answering Questions

Relevant content