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sudden bill payment mail

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Hi, I have received mail regarding bill payment which is 2038.55 INR. on 30th March 2024, i have created my account its been a month and asking me to make payment before i signed in it has been showed free for 12months. But, why should i pay now? can you let me know asap.

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asked 2 years ago257 views
1 Answer
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Not all services have a "free tier" https://aws.amazon.com/free/?all-free-tier

If you think that you used only services with "free tier", try the following:

1. Check Account Details: Log into your account and check the account details or billing section to see if there are any charges listed and what they are for.

2. Contact Customer Support: Reach out to the customer support of the service for which you received the bill. Provide them with all relevant information (e.g., account details, date of sign-up, details of the received bill) and explain that you were offered a 12-month free period. Ask them to clarify why you were charged and request correction if it's an error.

3. Gather Evidence: If you have any emails or screenshots that show the offer of a "free for 12 months," have them ready to provide as evidence when discussing the situation with customer support.

EXPERT
answered 2 years ago
EXPERT
reviewed 2 years ago

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