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Unable to Login to Skill Builder Due to Lost MFA Code

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I have password to login into AWS Builder, but While I possess my login credentials (ID and password), I am unable to proceed as the MFA code, which I previously used for authentication, is no longer available to me.

asked 2 years ago272 views

1 Answer
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Hello.

As stated in the document below, if all MFA associated with the Builder ID is unusable, it may not be possible to recover.
https://docs.aws.amazon.com/signin/latest/userguide/mfa-aws_builder_id.html

We recommend that you register multiple MFA devices. If you lose access to all registered MFA devices, you will be unable to recover your AWS Builder ID.

As a precaution, I recommend that you contact AWS using the form below.
https://support.aws.amazon.com/#/contacts/aws-account-support/

EXPERT

answered 2 years ago

AWS
EXPERT

reviewed 2 years ago

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