AWS email has been changed


today received a email notify as bellow:

Greetings from Amazon Web Services,

As you requested, the email address associated with your AWS account has been updated.

Old email address:

New email address:

But I did not change it,please tell me what happened ??!!

1 Answer


First of all don’t panic (yet). An email change can be performed by either the root user (better hope is not the case if not intended) or by aws support. If that is not intended and aws support allowed that, then you should immediately get in touch with the accounts admin and get in contact with AWS support.

If the account was yours or of your company, make sure the admin is still able to do manage the account and start remediation actions as described in this article:

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answered a year ago

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