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If your custom login system is a SAML 2.0 compliant identity provider, you can federate to Amazon Connect via AWS IAM. The configuration steps are described at https://docs.aws.amazon.com/connect/latest/adminguide/configure-saml.html.
Some open source examples of SAML implementations are https://github.com/winstonhong/Shibboleth-SAML-IdP-and-SP and https://github.com/OpenConext/Mujina (I'm not aware of these specific implementations being used with Amazon Connect, though Shibboleth is one of the third-party SAML providers listed at https://docs.aws.amazon.com/IAM/latest/UserGuide/id_roles_providers_saml_3rd-party.html).
answered a year ago
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Not possible. You have to use the standard login process and then redirect to your app.
david
answered a year ago
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But I don't see how you can bypass going through the out of the box CCP to login to Connect which I believe is what the OP is trying to work around.