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I understand your concern about the status of your Amazon SES production access request that was submitted two days ago.
Based on the information available, it's not unusual for SES production access requests to take several days or even longer to process. While AWS Support aims to provide an initial response within 24 hours, the complete review process can take additional time, especially if they need to carefully evaluate your use case.
The AWS SES team thoroughly reviews each production access request to prevent their systems from being used to send unsolicited or malicious content. During this review period, you may not be able to edit your submitted details.
Here are some recommendations while you wait:
- Continue monitoring both your support case and email inbox for any updates or requests for additional information
- Check if there are any "More information needed" notifications in your case that might require your response
- If you don't receive any response after several more days, consider following up on your case through AWS Support, possibly using the chat option to inquire about the status
I understand this delay may impact your production launch plans, but please be assured that AWS is likely processing your request even if you haven't received a direct response yet. The timeline can vary based on various factors, including the complexity of your use case and the current volume of requests being processed.
Sources
Request production access (Moving out of the Amazon SES sandbox) - Amazon Simple Email Service
SES Production Request Not Yet Actioned | AWS re:Post
Follow-up on Production Access Request for Amazon SES (Case ID: 175039455400849) | AWS re:Post
SES: Production Access | AWS re:Post
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