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When I attempt to visit my organization's AWS hosted website (tstnfp.org) I'm receiving a message stating the site cannot be reached. I have no experience in this area and could use support

asked 2 years ago325 views
1 Answer
2

I am able to access your website see the screenshot. Enter image description here

If you're unable to access your organization's AWS-hosted website (tstnfp.org), here are some steps you can take to troubleshoot the issue:

Check Internet Connection:

  • Ensure your device is connected to the internet.

  • Try accessing other websites to confirm your connection is working.

  • DNS Resolution:*

  • Open a command prompt or terminal and type nslookup tstnfp.org to check if the DNS resolves to the correct IP address.

  • If DNS resolution fails, you might need to check your DNS settings or contact your ISP.

Local Proxy Server:

  • If your network uses a proxy server, make sure it is correctly configured.
  • Disable the proxy temporarily to see if it resolves the issue.

Browser Settings:

  • Clear your browser cache and cookies.
  • Try accessing the website in a different browser or in incognito mode.

Firewall and Antivirus:

  • Ensure your firewall or antivirus software is not blocking the website.
  • Temporarily disable these security tools to see if they are causing the problem.

Website Status: Use a website monitoring service like downforeveryoneorjustme.com to check if the website is down for everyone or just you.

AWS
answered 2 years ago
EXPERT
reviewed 2 years ago
AWS
EXPERT
reviewed 2 years ago

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