Anthropic Claude 3.5 not available in N. Virginia

Question

I just created my account today and although I saw that it has been publicly stated that Anthropic Claude 3.5 sonnet base model should be available in Bedrock within N. Virginia region, when I try to add it, I get a warning saying that it's not available. Could you please tell me why? Could you please tell me what is the real situation with it? Many thanks!

Riku_Kobayashi · Answer

Hello.

I've seen this problem several times, but it can sometimes be resolved by opening a case with AWS Support under "Account and billing", so please contact AWS Support first.  
Inquiries under "Account and billing" can be made free of charge.  
https://repost.aws/ja/questions/QU53zsiMRwQeGuXPg_7fVaiw/claude-3-5-sonnet-operation-not-allowed-error#ANccepXlJfQ5uKrjLAhsHp1g

https://docs.aws.amazon.com/awssupport/latest/user/case-management.html

Anthropic Claude 3.5 not available in N. Virginia

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