What's the best way to monitor Amazon Lex chatbot conversation statistics?

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What's the best way to track the following Amazon Lex chatbot statistics?

  • What intents were in use, and how much
  • User responses to the chatbot
  • Missed intents (For example: When application usage is blocked because of bad flow or misuse)
Nir_Sh
asked 3 years ago605 views
1 Answer
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Accepted Answer

You can activate Amazon Lex conversation logs to review the performance of your bot and to troubleshoot issues with conversations.

For more information, see Conversation logs in the Amazon Lex developer guide. Also, Using Amazon Lex conversation logs to monitor and improve interactions on the AWS Machine Learning Blog.

AWS
Colin_M
answered 3 years ago

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