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BluAge L3 Workshop (Go Live --> Testing --> Test Online) can't move further due to blank screen shown on CC00 Transaction.

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I have checked on the database there is no transaction table available. I could not find JICS database as well. When I check logs, I could only find these logs. I initJics.sql is in jics/sql folder and contains all required scripts.

| 1739770853095 | 2025-02-17T05:40:52.177Z  INFO ??? --- [           main] c.n.b.g.a.ApplicationInitializer         : Jics schema creation ignored.                                                                                                                                                                                                                                                                                                                                                       
| 1739770853095 | 2025-02-17T05:40:52.177Z  INFO ??? --- [           main] c.n.b.g.a.ApplicationInitializer         : Jics datastore load ignored.

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2 Answers
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The blank screen issue you're experiencing with the CC00 Transaction in the BluAge L3 Workshop is likely related to database configuration problems. The logs you've provided indicate that the JICS schema creation and datastore load were ignored, which explains why you can't find the JICS database or transaction table.

To resolve this issue, try the following steps:

  1. Verify the location of your initJics.sql file. It should be in the correct folder structure: artifacts/jics/sql/initJics.sql. If it's not in this exact location, the system may not be able to find and execute it.

  2. Check your application configuration files, particularly application.yml or application.properties. Ensure that all database-related settings are correct, including the data source configurations for JICS, bluesam, bac, and primary.

  3. Review the batch jobs that were run earlier in the workshop. These jobs should have populated the database. If they didn't run successfully, you may need to rerun them.

  4. Try refreshing your browser. Sometimes, this simple step can resolve display issues.

  5. If possible, manually execute the SQL scripts to create the JICS schema and load the initial data. This might bypass any issues with the automatic initialization process.

  6. Examine your application logs more thoroughly for any database connection errors or initialization failures that might explain why the JICS setup was ignored.

  7. Ensure you're using the correct version of Tomcat as specified in the workshop. Some users have reported success by switching to Tomcat 10 if they were previously using Tomcat 9.

If these steps don't resolve the issue, you may need to reach out to the workshop support team for further assistance, as there could be a problem with the workshop environment itself.
Sources
L3 Workshop - Go Live - Test Online - Transaction not Found | AWS re:Post
AWS Blu Age L3 Workshop: TRANBKP error - { "exitCode": -1, "stepName": "PRC001", "program": "IDCAMS", "status": "Error" } | AWS re:Post
BluAge L3 Workshop (Go Live --> Testing --> Test Online) Blank Screen when testing Online Transactions CC00 | AWS re:Post

answered 9 months ago
  • checked and tried all the points mentioned( even created JIcs database) but the issue is still persisting

0

Hello

Additionally, you can try below following steps,

  • You can simply refresh your browser and check. In some scenarios, refreshing the page can resolve the blank screen issue.

  • Try to check request made by the browser using developer tools, this will help to understand the structure and parameters of the requests. You can use tool like cURL to make a request outside of the browser. This will help to isolate the issue, if its browser specific.

  • Ensure that all database-related settings are correct, including the data source configurations for JICS, bluesam, bac, and primary.

If its still not working despite following above mentioned suggestions, then please open a support case with AWS using the following link as we may require details that are non-public information.

[+] https://console.aws.amazon.com/support/home#/case/create

Thanks

AWS
SUPPORT ENGINEER
answered 9 months ago

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