By using AWS re:Post, you agree to the Terms of Use

SES Email identity not verifying after verifying the Domain identity


First, I have verified the domain identity called with DKIM authenticity and sign length (RSA_2048_BIT) in the Mumbai region. Then I raised a support case for production access to SE by remove from the out of the sandbox. The support team helped us to give production access

Then, I move forward to verify the Email identity called Email identity verification is getting failed with the error "Unverified - To verify this email address, open the verification email from and select the verification link"

Why do I need to verify by mail inbox ? I have verified my main domain

1 Answers

Hello, There could be multiple reasons for email verification failures. It is difficult to troubleshoot without sharing more specific details. I recommend you follow this troubleshooting guide first:

If the problem persists, please open a support case with AWS Support. This way, you can securely share information about the domain and problem details.

profile picture
answered 16 days ago

You are not logged in. Log in to post an answer.

A good answer clearly answers the question and provides constructive feedback and encourages professional growth in the question asker.

Guidelines for Answering Questions