Server refused our key

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I am trying to connect to my server using MobaXterm and it keeps saying the server refused my key. It then asked for password and each time I type my password, It says access denied. Please can you help with this? Thanks

2 Answers
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Make sure you are using the right default user name for your AMI https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/connection-prereqs.html

profile pictureAWS
answered 3 years ago
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Hello, As advised it could be your user name (as per the AMI) or password which could be the reason, however it would be helpful if you can copy paste the error that you are receiving and the command you are using to exactly connect to the Server (assuming it is EC2).

profile pictureAWS
SUPPORT ENGINEER
answered 3 years ago

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