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AWS account email has been changed

0

Hello,

I created my AWS account for business project. However, it has now been hacked and the email has been changed. So I cannot access it anymore. I am afraid of what the hacker may do and the billing it may charge me. I don't know how long I have to wait, but it has been hours since I have been waiting in support chat. Can I get help as soon as possible?

Thank you.

Topics
Management & GovernanceCloud Financial Management
Tags
AWS Management ConsoleAWS BillingAWS Account Management
Language
English
Milan
asked 10 months ago317 views
1 Answer
0

I'm sorry to hear that your AWS account has been compromised. It's important to take immediate action to secure your account and prevent any unauthorized access or activity.AWS Support is there to assist you, so don't hesitate to reach out to them for help. While you are waiting for AWS Support to help you. Kindly check this URL if you will found something useful . https://aws.amazon.com/premiumsupport/knowledge-center/potential-account-compromise/

Here you will find a user this happened too and you can follow the steps AWS gave here :- https://repost.aws/questions/QUNC4jgG36Q12-pqtiPZreXw/root-account-hacked-and-email-updated

Hope it clarifies and if does I would appreciate answer to be accepted so that community can benefit for clarity, thanks ;)

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EXPERT
Adeleke Adebowale J
answered 10 months ago
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EXPERT
Giovanni Lauria
reviewed 8 months ago

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