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/I can't get a callback for a complaint (SES)/

I can't get a callback for a complaint (SES)


I am in sandbox mode, testing using Amazon SES event publishing to monitor email sending, I have selected all events in the config set events (Hard bounces, Clicks, Complaints, Deliveries, Delivery delays, Opens, Rejects, Rendering failures, Sends, Subscriptions); Currently I can receive Deliveries, Clicks, Opens, Sends events normally; I tried to complain about an email sent by SES, the email was moved to spam, but I didn't get the Complaints event

1 Answers

To test complaint notifications you would want to use the SES complaint simulator

You would do this by sending a message to

This will then trigger a compliant notification to be sent and would trigger the event in your configuration set

answered a month ago

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