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/How do I find out why I'm being charged for app sync and open search service?/

How do I find out why I'm being charged for app sync and open search service?

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My app is in beta, so it's not really being used, I received a spike in my bill because of app sync and open search service. I can't figure out why this charge is happening or who triggered it. Could someone help me?

1 Answers
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Hello,

I'd recommend opening a billing related case in our Support center. Our team has the tools and visibility to assist with billing questions there. You can access the support center here: go.aws/support-center.

Here's also an official doc to assist with viewing your bill in the meantime: https://docs.aws.amazon.com/awsaccountbilling/latest/aboutv2/getting-viewing-bill.html.

Hope these help!

Best regards,

Ann

MODERATOR
answered 15 days ago
EXPERT
reviewed 13 days ago
  • Thanks, Ann! I spoke with the billing center and they said I would need a technical case to explain why there were charges in Virginia even though no one is using the app.

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