SES domain verification taking forever?

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Domain (mjc25.com) verification is taking forever for SES and I'm really struggling to troubleshoot it. I've already tried deleting both the Route53 records and the SES domain/identity and redoing it from scratch, with automatically adding the CNAME records. The records' names and values in Route53, both before and after, seem to match just fine with the verification records in SES. Perhaps I'm missing a step?

3 Answers
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Hi there!

Just to confirm, have you follow the steps in the documentation?

Thank you.

profile pictureAWS
EXPERT
answered a year ago
  • Hey Jose,

    I have read that, and for verification, I used the instructions for Route53 as the DNS host provider. Of course, I'm still open to hearing if you think there's a part that I accidentally skipped over, or if something else is missing.

  • I can only think that perhaps the CNAME record that should be created to validate domain ownership has some issues. It must be exactly as shown in the console. I'm only thinking that since you have all in Route53 it is difficult to think that could be the culprit.

  • Hey Jose, apologize for the late response. However, I did a Ctrl+F on for both the name/value of each record on SES from Route53, and it seems to match up 100%...Yeah I'm still no less stuck

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Per the same doc, here are some other items to check:

  • Make sure that you entered the values for the DNS records in the correct fields. Some DNS providers refer to the Name/host field as Host or Hostname. In addition, some providers refer to the Record value field as Points to or Result.
  • Make sure that your provider didn't automatically append your domain name to the Name/host value that you entered in the DNS record. Some providers append the domain name without indicating that they've done so. If your provider appended your domain name to the Name/host value, remove the domain name from the end of the value. You can also try adding a period to the end of the value in the DNS record. This period indicates to the provider that the domain name is fully qualified.
  • The underscore character (_) is required in the Name/host value of each DNS record. If your provider doesn't allow underscores in DNS record names, contact the provider's customer support department for additional assistance.
  • The validation records that you have to add to your domain’s DNS settings are different for each AWS Region. If you want to use a domain to send email from multiple AWS Regions, you have to create and verify a separate domain identity for each of those Regions.
profile pictureAWS
EXPERT
answered a year ago
0

If you are hosting a website using AWS Lightsail and your domain using Route 53, you must add the verification CNAME records using your Lightsail account, not Route 53. Using Route 53 will record your CNAME records on the incorrect nameservers. Lightsail sets up its own nameservers.

answered 9 months ago

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