How do I get my account unsuspended, get AWS Workmail working again, get spot quota and get AWS to read my support tickets?

Hi,

I apologize for the continued concern. We're unable to discuss or action accounts via re:Post. Make sure to review all instructions on your case and continue to work with our teams there. They have the tools and visibility needed to best assist you.

- Sage A.

I understand your frustration with having your account suspended and experiencing service disruptions. Here's how to address these issues:

For Account Suspension: Contact AWS Support immediately through your existing support cases or create a new case specifically about the account suspension. Account suspensions typically require verification of account ownership and security review. If you haven't received responses to your support cases, try escalating through multiple channels - you can also reach out through the AWS Support Center console if you still have access.

For AWS WorkMail Issues: Once your account suspension is resolved, WorkMail should resume normal operation. If it doesn't automatically restore, you'll need to verify your WorkMail organization status and configuration through the WorkMail console. Any service disruptions during suspension should resolve once your account is reinstated.

For Spot Instance Quota: Spot instance quotas are service limits that can be requested through the Service Quotas console or via a support case. However, quota increase requests cannot be processed while your account is suspended, so resolving the suspension is the first priority.

To Get Faster Support Response:

• Ensure you're using the correct support plan channels
• If you have a Business or Enterprise Support plan, you have access to faster response times
• Check that your support cases clearly explain the situation and include all relevant details
• Consider using the phone support option if available with your support plan

The account suspension must be resolved first before other services and quota requests can be addressed. Focus on getting a response to your suspension case as the primary action item.

I have contacted AWS support and I have created support cases.

Please unsuspend my account and read my support tickers.