AWS SES Custom MAIL FROM domain verification got stuck in Pending for more than 72 hours

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Hi,

I wanted to set custom MAIL FROM subdomain for my identity which has a verified DKIM configuration now. I followed all the steps and even tried some variations and waited 3 days for it to give me either failure or success result but it got stuck in pending status. I want to use mail as MAIL FROM subdomain.

I have only one MX record in my domain settings which has

  • name mail.mydomain.com
  • value feedback-smtp.eu-north-1.amazonses.com and priority 10

I have TXT field for this

  • name mail.mydomain.com
  • value "v=spf1 include:amazonses.com ~all"

I tried SPF setting without quotation marks, I tried to use www as subdomain as it was suggested as a solution in one post here

Since this got stuck in pending, I don't even know if am I doing something wrong? How can I manually verify this?

Edit: I am checking the MX and TXT config for mail.mydomain.com and it's failing only in Quebec Canada, I do not know if that is the reason?

www.whatsmydns.net

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Sercan
asked 6 months ago203 views
2 Answers
0
Accepted Answer

I am using Vercel and it seems when the MX value is pasted, it was cutting the last char m from the value I realized this when I run (resolve-dnsname -Name mail.mydomain.com -type mx).NameExchange in powershell. The result was feedback-smtp.eu-north-1.amazonses.co

profile picture
Sercan
answered 6 months ago
profile pictureAWS
EXPERT
reviewed 6 months ago
0

Once you have the TXT and MX records set in DNS correctly, you can trigger the verification by running the following command

aws ses set-identity-mail-from-domain --identity mydomain.com --mail-from-domain mail.mydomain.com

AWS
Jesse_T
answered 6 months ago

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