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I've gone through a few sending pauses myself in the past and the support team is really good about listening to your case and providing feedback on how to address it.
A sudden bounce spike makes me think something's up with your list. Are you handling the bounce reports and cleaning your list? Is there any pattern to the bouncing email addresses? (same domain or MX service?)
I wouldn't think it's your email address being blocked. Usually, if you're being blocked or blacklisted, your email will still be delivered, but go into the recipient's Spam folder.
answered 2 years ago
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