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My Production EC2 Instance randomly became unresponsive and is now stuck in stopping state.

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My EC2 Instance randomly became unresponsive and is now stuck in stopping state, I tried to restart it but that didn't work, so I tried to stop and now it has been stuck in stopping for 20 minutes.

1 Answer
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You can check this article about troubleshooting an EC2 instance

As this is production, the best path is to open a technical support case.

To have more visibility about what is happening you can enable cloud watch log for the EC2 instance, so you have a log outside the instance that can help you diagnose, also monitoring metrics on Cloudwatch can help know if this a resource related issue. These articles might help:

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answered a month ago

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