Skip to content

Can't Do the phone verifications for my new Account AWS

0

When I have created my account, I could not conitnue my account verifications because when I put my phone number I got Error so i dont receive the code. This is a blocker for me. I couldnt conitnue the creations of my account.

asked 9 months ago601 views
2 Answers
0

Could you please follow up with more details on what page and what kind of account your working with?

answered 24 days ago
-1

I understand you're having trouble with phone verification during your AWS account creation process. This is a common issue that can be frustrating, but there are several steps you can take to resolve it:

  1. First, ensure you're entering your phone number correctly, including the country code and area code.

  2. Check that your phone has good reception and that international calls are enabled on your number.

  3. Try restarting your phone or using a different phone number if possible.

If these steps don't work, you can request manual account activation through AWS Support:

  1. Go to the AWS Support console and choose "Create case".
  2. Select "Account and billing support".
  3. For Type, choose "Account", and for Category, select "Activation".
  4. In the Description section, explain your issue and provide a date and time when you can be reached.
  5. For Contact methods, select "Chat".
  6. Submit the case.

An AWS support representative will then assist you with manual phone verification. They may call you and ask you to confirm your AWS account ID. If you have trouble locating your account ID, you can find it in the AWS Management Console by clicking on your account name in the top navigation bar.

Remember, you can create a support case even if your account isn't fully activated yet. AWS Support should be able to help you resolve this issue and complete your account creation process.
Sources
AWS Account Activation - Troubleshooting Phone Verification Issues | AWS re:Post
AWS Account Activation - Locating AWS Account ID and Troubleshooting Phone Verification Issues | AWS re:Post
Upon entering my phone number and completing the captcha, an error occurred during the process of requesting a call from AWS | AWS re:Post

answered 9 months ago
AWS
EXPERT
reviewed 9 months ago

You are not logged in. Log in to post an answer.

A good answer clearly answers the question and provides constructive feedback and encourages professional growth in the question asker.