DNS Housing Issue

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Our domain (famlawaz.com) was purchased about 2 years ago through Domain People. Recently, we are having issues where emails that are sent to Yahoo accounts are bouncing back because our domain is not "authenticated." We tried adding SPF records through domain people, but it seems that our DNS records are being housed through Amazon AWS. We have no idea where to find our DNS records to make these changes, as we do not have an Amazon AWS account. Any ideas?

famlaw
asked 14 days ago116 views
2 Answers
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A WHOIS lookup is showing the domain registrar is Domain People.inc. It is likely Domain People, Inc who manages your DNS using AWS to host the name servers since you have mentioned you don't have an AWS account. If you haven't done so, I would suggest you to contact Domain People, Inc first.

profile pictureAWS
EXPERT
answered 14 days ago
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Your domain, famlawaz.com, is using Route 53 and Google for DNS and email hosting respectively.

From what I can tell, the domain do not have DMARC and DKIM DNS records. Yahoo and Google announced last year that email senders must have DMARC, DKIM email authentication measures in place beginning 2024.

You can refer to their websites for exact requirements and implement them

Here is Google's guidelines on implementing DMARC Help prevent spoofing and spam with DMARC

As AWS-User-alantam@ mentioned, perhaps your domain registrar is managing your Route 53 DNS access, or someone in your company configured DNS hosting to R53 previously. Suggest you check with your domain registrar AM.

AWS
EXPERT
Mike_L
answered 14 days ago

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