- Newest
- Most votes
- Most comments
This could be due to several reasons, such as network connectivity issues, incorrect IAM permissions, or problems with the SSM Agent installation.
Verify network connectivity : Make sure that the instance's security group allows outbound connections to the required SSM endpoints. If the instance is in a private subnet, you may need to set up a VPC endpoint for SSM. refer (https://repost.aws/questions/QUCuCl8hlTR_Sdnn7GrGsr4w/ssm-agent-is-not-online-the-ssm-agent-was-unable-to-connect-to-a-systems-manager-endpoint-to-register-itself-with-the-service).
Inspect SSM Agent logs : Connect to the instance and check the SSM Agent logs located at /var/log/amazon/ssm/amazon-ssm-agent.log for any error messages or clues about the registration failure.
Reinstall SSM Agent : If the logs don't provide any helpful information, try reinstalling the SSM Agent on the instance. You can follow the instructions in the AWS documentation for your specific operating system: https://docs.aws.amazon.com/systems-manager/latest/userguide/ssm-agent.html
The AmazonSSMFullAccess policy provides comprehensive permissions for all SSM actions, including the ability to send commands to managed instances. The AmazonSSMManagedInstanceCore policy allows the instance to register with SSM and process requests from the service. The additional SSM send policy you've attached is not necessary since the AmazonSSMFullAccess policy already includes the ssm:SendCommand permission. However, having this additional policy won't cause any issues.
Relevant content
asked 3 years ago
asked 2 years ago

Thanks for the suggestion--I tried to go looking at the logs on the instance and realized that I could not ssh into the instances. I then launched a different AMI and this time my code worked and it could connect to SSM. Thanks to your suggestion, I could go looking into the logs to troubleshoot a minor aspect of the code. Also I was blindly creating some VPC endpoints but didnt need to after I saw your post which said it would be only needed if I had a private VPC--which I didnt.