Skip to content

EC2 Instance not visible on EC2 Dashboard on my account

0

I had an EC2 Instance in us-east-2 region. My account got suspended and then when the account is recovered I cannot see the EC2 instance I had earlier. It is included in the billing of last month and also showing in the projected bill for current month.

Kind Regards, Optomate

1 Answer
0

There are several reasons why you might not be able to see your EC2 instance on the EC2 Dashboard after your account was suspended and recovered:

  1. Region Check: First, ensure you're looking in the correct AWS region (us-east-2 in your case). Sometimes, the console defaults to a different region, which can make it appear as if your instance is missing.

  2. Instance State: Your instance may have been stopped or terminated during the account suspension. Check for stopped instances in the EC2 dashboard, as these won't appear in the default "Running instances" view.

  3. Permissions: The account recovery process might have affected your IAM permissions. Verify that you have the necessary permissions to view EC2 instances.

  4. Instance Termination: In some cases, AWS may terminate instances when an account is suspended to prevent further charges. If this happened, the instance would no longer appear in your EC2 dashboard.

  5. Billing Discrepancy: The fact that the instance is still showing up in your billing suggests that it might still exist or existed for part of the billing period.

To troubleshoot this issue:

  1. Use the EC2 Global View to see all your EC2 resources across all regions.
  2. Check your CloudTrail logs for any events related to stopping, terminating, or modifying your instance during the suspension period.
  3. Verify your IAM permissions to ensure you have access to view EC2 resources.
  4. If you still can't locate the instance, contact AWS Support for assistance in tracking down the instance or explaining the billing charges.

Remember, even if an instance was terminated, you might still see charges for it in your bill if it was running for part of the billing period.
Sources
I can't see my instance that I create before... | AWS re:Post
Instance Unavailable in EC2 console | AWS re:Post
i don't know where my EC2 instance has disappeared ? | AWS re:Post

answered 2 years ago

EXPERT

reviewed 2 years ago

You are not logged in. Log in to post an answer.

A good answer clearly answers the question and provides constructive feedback and encourages professional growth in the question asker.