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I recommend you get in touch with AWS Support for help with this.
The only other suggestions I have for you are to ensure you have read the documentation: https://docs.aws.amazon.com/AmazonCloudFront/latest/DeveloperGuide/distribution-web-values-specify.html and/or to try out this CloudFront workshop: https://catalog.us-east-1.prod.workshops.aws/v2/workshops/9331108e-464e-4699-8a9c-486090105878/en-US/ to see if you can identify what might be wrong with your own distribution.
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I have the same issue. Did you manage to resolve this?