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Feature Request - QuickSight Mobile App Support for IAM Identity Center Users in af-south-1 Region

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Current Situation Our organization is currently using Amazon QuickSight in the af-south-1 region, where AWS requires the use of IAM Identity Center for authentication. However, we've discovered that the QuickSight mobile application does not support IAM Identity Center authentication, which prevents our team members from accessing dashboards and analytics on mobile devices.

Business Impact Mobile access to our QuickSight dashboards is important for our business operations, as our team members often need to view critical business metrics and reports while away from their desks. The inability to use the mobile app creates limitations in our data accessibility and decision-making processes. Specific Request

Questions

  • Timeline: Will the QuickSight mobile app support IAM Identity Center authentication?
  • Regional Support: Will alternative authentication methods (beyond IAM Identity Center) be available in the af-south-1 region?
  • Workarounds: Are there any interim solutions or workarounds you could recommend?

Technical Details

  • Region: af-south-1 (Africa - Cape Town)
  • Authentication: IAM Identity Center (required in this region)
  • Desired Feature: QuickSight mobile app access
2 Answers
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Based on the information available, I can address your questions about QuickSight in the af-south-1 region:

Regarding your situation, it's correct that in the af-south-1 (Africa - Cape Town) region, QuickSight accounts can only use IAM Identity Center for identity and access management. This is a specific requirement for this region, along with ap-southeast-3 (Asia Pacific - Jakarta), eu-south-1 (Europe - Milan), and eu-central-2 (Europe - Zurich).

Unfortunately, I don't have specific information about whether or when the QuickSight mobile app will support IAM Identity Center authentication. Similarly, I don't have information indicating that alternative authentication methods will become available in the af-south-1 region, as the current documentation specifically states that only IAM Identity Center can be used for identity and access management in this region.

For workarounds, you might consider:

  1. Using a browser-based approach on mobile devices to access QuickSight dashboards rather than the mobile app.

  2. Exploring Amazon WorkSpaces Secure Browser as a potential solution. This would allow users to access QuickSight through a secure browser environment, though this would be a different experience than using a native mobile app.

  3. If feasible for your organization, consider deploying QuickSight in another region that supports additional authentication methods, though this would involve moving your QuickSight resources.

I recommend reaching out directly to AWS Support for the most current information about roadmap plans for mobile app support with IAM Identity Center authentication, as they would have the most up-to-date information on upcoming features.
Sources
Identity and access management in Amazon QuickSight - Amazon QuickSight
Identity management in Amazon QuickSight - Amazon QuickSight
Secure access to Amazon QuickSight with Amazon WorkSpaces Secure Browser | Desktop and Application Streaming

answered a year ago

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Best option is to open a support case from AWS console and ask the support engineer if an existing feature request already exists for the same feature. If not, they can create one for you!

AWS

answered a year ago

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