Work Docs Drive app download error - Mac OS Silicon

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I'm trying to install the Work Docs Drive app and receive this error message:

WorkDocs Drive is not supported on Apple silicon machines. To learn more, go to https://docs.aws.amazon.com/workdocs/latest/userguide/drive_install.html

The link doesn't provide any guidance specific to this issue.

Is there any solution so I can use this app on my Mac?

asked 2 years ago334 views
1 Answer
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Hi there ,

I understand you are trying to install the WorkDocs drive application in a Mac OS Silicon and you are unable to download it.Please correct me if I misunderstood.

You are getting the error because Amazon WorkDocs Drive isn’t supported on Apple silicon products as yet.I would recommend you keep an eye on this [1] to look out for any updates in the future.

I would recommend you to use two methods for now.

Method 1

I would advise you to use the Amazon WorkDocs from the console for now until an update is released.

Method 2

You can use the Amazon WorkSpaces.Amazon WorkSpaces enables you to provision virtual, cloud-based Microsoft Windows or Amazon Linux desktops for your users.You can either use the virtual workspace or download it into your Mac from this link[2]. Please follow the quick setup on how to launch the workspace from the link I provided.[3].You can integrate your workspace with WorkDocs by following this Amazon Document [4] if your administrator has enabled it.

I hope this was helpful.

Reference

[1]https://aws.amazon.com/new/?whats-new-content-all.sort-by=item.additionalFields.postDateTime&awsf.whats-new-serverless=*all&awsf.whats-new-storage=*all&whats-new-content-all.sort-order=desc&awsf.whats-new-analytics=*all&awsf.whats-new-app-integration=*all&awsf.whats-new-arvr=*all&awsf.whats-new-blockchain=*all&awsf.whats-new-business-applications=*all&awsf.whats-new-cloud-financial-management=*all&awsf.whats-new-compute=*all&awsf.whats-new-containers=*all&awsf.whats-new-customer-enablement=*all&awsf.whats-new-customer%20engagement=*all&awsf.whats-new-database=*all&awsf.whats-new-developer-tools=*all&awsf.whats-new-end-user-computing=*all&awsf.whats-new-mobile=*all&awsf.whats-new-gametech=*all&awsf.whats-new-iot=*all&awsf.whats-new-machine-learning=*all&awsf.whats-new-management-governance=*all&awsf.whats-new-media-services=*all&awsf.whats-new-migration-transfer=*all&awsf.whats-new-networking-content-delivery=*all&awsf.whats-new-quantum-tech=*all&awsf.whats-new-robotics=*all&awsf.whats-new-satellite=*all&awsf.whats-new-security-id-compliance=*all

[2]https://clients.amazonworkspaces.com/

[3]https://docs.aws.amazon.com/workspaces/latest/adminguide/getting-started.html

[4] https://docs.aws.amazon.com/workspaces/latest/userguide/workspaces-user-getting-started.html#workdocs-integration

Karabo
answered 2 years ago

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