Site Cant be reached

Question

1. Website is showing below error
This site can’t be reachedwww.caterpartsonthefly.com refused to connect.
Try:

Checking the connection
Checking the proxy and the firewall
ERR_CONNECTION_REFUSED

2. Tried with below steps
- rebooted the instanse
- restarted the instance
- Checked the security groups whether they have http
- Checked with the ACL
- Checked the IP

Answer

Hello,

Websites running on an EC2 instance might become unreachable for multiple reasons. To resolve this issue, confirm that the configuration settings on your EC2 instance are correct. For example, if your instance isn't booting correctly or doesn't have the right DNS configurations, you can't connect to any website hosted on that instance.

Refer this article for the steps involving troubleshooting & open up a case with AWS Premium Support, if you are still unable to resolve the issue. There could be multiple elements involved & a live troubleshooting session would help to resolve the same quicker.

Link- https://aws.amazon.com/premiumsupport/knowledge-center/ec2-instance-hosting-unresponsive-website/

Answer

Its not VPC level issue but web service on your server is not running

if you are using apache webserver try this
https://phoenixnap.com/kb/ubuntu-start-stop-restart-apache

if you are using nginx then might need to check this

https://www.digitalocean.com/community/questions/how-to-troubleshoot-common-nginx-issues-on-linux-server

But its not ACL/SecurityGroup or routing issue but server internal OS or Web service issue

Site Cant be reached

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