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The issue you're experiencing is related to the type of slot you're using. Assisted slot resolution is only available for specific built-in slots in Amazon Lex V2, not for custom slots.
According to the documentation, assisted slot resolution can only be enabled for the following built-in slot types:
- AMAZON.Alphanumeric
- AMAZON.City
- AMAZON.Country
- AMAZON.Date
- AMAZON.Number
- AMAZON.PhoneNumber
- AMAZON.Confirmation
Since you mentioned you're using a custom slot with defined values, the "Enable assisted slot resolution" option will not appear in your slot configuration. This is not a UI issue or configuration problem on your side, but rather a limitation of the feature itself.
To use assisted slot resolution, you would need to switch to one of the supported built-in slot types listed above. If the slot does not support assisted slot resolution, the option will be greyed out or not appear at all in the slot settings.
Sources
Enable assisted slot resolution in the slot settings in Lex V2 - Amazon Lex
Using assisted slot resolution to clarify slot values in Amazon Lex V2 - Amazon Lex
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