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1. Check Your Free Tier Usage
AWS offers a free tier for many services, but it has limitations. If you exceed these limits, you may incur charges. You can review your free tier usage in the Billing Dashboard:
Go to the AWS Billing Dashboard.
Select Bills and check the services you were charged for.
Verify if you exceeded the free tier limits.
2. Open a Support Case
You can contact AWS Support to explain your situation. AWS is generally supportive of students and learning users and may waive the charges as a one-time exception.
Here’s how to open a billing support case:
Go to the AWS Support Center: https://aws.amazon.com/support Click on Create Case.
Select Account and Billing Support.
Describe your situation and explain that you are a student using AWS for learning purposes and that you cannot afford the charges.
3. Enable Billing Alerts
To prevent unexpected charges in the future, set up billing alerts:
Go to the AWS Billing Dashboard.
Select Billing preferences.
Enable Receive Free Tier Usage Alerts.
You can also set a custom Budget in the Budgets section of the dashboard to get notified when you’re approaching a limit.
Hello,
Sorry to hear about this!
I'd recommend connecting with our Billing team for further help, by creating a support case, here. They have the proper tools and visibility to look into it with you.
— Ann D.
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